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FAQ

SHIPPING

RTS (ready to ship) items ship within 3-5 business days! 

Please allow 3-5 business days for your order to arrive once shipped. 

*once your order is in the hands of USPS, we are no longer responsible for lost, stolen or damaged packages.

Please add ROUTE PACKAGE PROTECTION to your orders! 

PRE-ORDER items have different estimated arrival dates.

*estimated arrival dates are subject to change

Please read all product descriptions when purchasing.

 

RETURNS & REFUNDS

We do not accept order cancellations or returns. 

Exchanges are allowed within 3 days of receiving your order. 

Please email us at ssaacustomerservice@gmail.com for further assistance. 

Email responses are provided within 1-3 business days.